1. How can I book a tour with Jellyfish Tours PR?
You can book directly through our website or by contacting us via phone, email, or social media. Advance reservations are recommended to secure your spot.

​

2. What is included in the tour price?
Our tours include the boat ride, safety equipment, a certified captain, and basic refreshments. Some tours may include snorkeling gear or additional amenities depending on the package.

​

3. Do I need boating experience to join a tour?
No experience is needed. Our certified captains will guide and ensure your safety throughout the trip.

​

4. What should I bring for the tour?
We recommend bringing sunscreen, a hat, sunglasses, swimwear, a towel, and comfortable clothing. Don’t forget your camera to capture the experience!

​

5. Are children allowed on the tours?
Yes, children are welcome. For safety reasons, we recommend informing us in advance if you are traveling with small children so we can prepare the appropriate life jackets.

​

6. Are pets allowed on the tours?
Yes! We are a pet-friendly company. Well-behaved pets are welcome on board. Please let us know in advance if you are bringing your pet so we can ensure a safe and comfortable experience for everyone. Remember to bring proper flotation device for your pet. 

​

7. What is your cancellation policy?
Cancellations made at least 48 hours in advance will receive a full refund. Cancellations within 48 hours or no-shows will not be refunded. If the tour is canceled due to weather conditions, you may reschedule or request a full refund.

​

8. What happens if the weather is bad on the day of the tour?
Safety is our priority. If weather conditions are not safe, we will contact you to reschedule your trip or provide a full refund.

​

9. Do you offer private or customized tours?
Yes! We offer private charters and can customize tours to fit your needs—whether it’s a family trip, romantic getaway, or fishing adventure.

​

10. Can I bring my own food or drinks?
Yes, you are welcome to bring your own food and beverages. Please let us know in advance so we can make the necessary arrangements on board.

​

11. Where do the tours depart from?
Most of our tours depart from La Parguera, Lajas, PR.